Terms and Conditions
Please read these terms carefully before using our printing services
Last Updated: November 23, 2025
1. Acceptance of Terms
By accessing and using our printing services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Service Description
We provide custom printing services for various products including but not limited to:
- Custom mug printing with high-quality designs
- T-shirt printing with custom artwork
- Other promotional and personalized items
All designs are printed using professional-grade equipment and materials to ensure the highest quality output.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when placing orders
- Ensure you have the rights to use any designs or artwork you submit
- Not submit content that is illegal, offensive, or violates intellectual property rights
- Pay for all services in full before production begins
- Review and approve designs before final printing
4. Intellectual Property
You retain ownership of any designs or artwork you submit. However, by using our services, you grant us a limited license to use your content solely for the purpose of providing our printing services.
We respect intellectual property rights and will not use your designs for any other purpose without your explicit consent.
5. Payment Terms
All payments must be made in full before we begin production. We accept various payment methods including:
- Credit and debit cards
- Digital wallets
- Bank transfers (for bulk orders)
Prices are subject to change without notice. All prices are quoted in Indian Rupees (INR) unless otherwise specified.
6. Production and Delivery
Production times vary depending on the complexity of your order and current workload. Typical production times are:
- Standard orders: 3-5 business days
- Bulk orders: 5-10 business days
- Rush orders: 1-2 business days (additional fees apply)
Delivery times are additional and depend on your location and chosen shipping method.
7. Quality Assurance
We strive to deliver the highest quality products. If you receive a defective item, please contact us within 7 days of delivery for a replacement or refund.
Minor variations in color and positioning are normal in printing and do not constitute defects.
8. Limitation of Liability
Our liability is limited to the amount you paid for the specific item that is the subject of the claim. We are not liable for any indirect, incidental, or consequential damages.
We are not responsible for delays or damages caused by factors beyond our control, including but not limited to weather, transportation issues, or government actions.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
We will notify users of significant changes via email or through our website.
10. Contact Information
If you have any questions about these terms and conditions, please contact us:
Email: rammeroprintsandstore@gmail.com
Phone: +91 63758 42224
Address: IDSMT Colony, Bypass Road, Hanumangarh, Rajasthan, India
Understanding Our Custom Printing Service Agreement
At Rammero Prints, we believe in transparency and clear communication. Our terms and conditions outline the legal framework for using our custom t-shirt printing, personalized mug printing, and other custom printing services across India. By placing an order, you agree to these terms, which protect both your rights as a customer and our ability to deliver high-quality custom printed products. We encourage you to read these terms carefully to understand your responsibilities, our service commitments, payment terms, intellectual property rights, and our quality assurance policies.
Key Terms for Custom Printing Services
- User Responsibilities: Provide accurate order information, ensure you own rights to submitted designs, avoid illegal or offensive content, pay in full before production, and approve designs before final printing.
- Intellectual Property Rights: You retain full ownership of your designs. We only use your artwork to fulfill your custom printing order. No designs are shared, resold, or used for any other purpose without your explicit permission.
- Payment & Pricing: Full payment required before production starts. We accept cards, UPI, digital wallets, and bank transfers. Prices are in INR and subject to change. Bulk orders may have special pricing.
- Production Timelines: Standard orders (3-5 days), bulk orders (5-10 days), rush orders (1-2 days with extra fees). Delivery time is separate and depends on your location. Check our shipping policy for details.
- Quality Guarantee: All products undergo quality checks before shipping. Defective items (print issues, physical damage, wrong product) eligible for replacement/refund within 7 days. Minor color variations are normal in custom printing.
- Limitation of Liability: Our liability is limited to the order amount. Not responsible for indirect damages or delays beyond our control (natural disasters, courier issues, government actions).
Ready to Start Your Custom Printing Journey?
Now that you understand our terms and conditions, explore our full range of custom printing products or use our easy-to-use online design tool to create personalized t-shirts, mugs, bags, keychains, and more. For questions about our terms, contact our support team. Also review our cancellation and refund policy and privacy policy for complete information.
Terms & Conditions Frequently Asked Questions
Common questions about our service agreement and policies
QWhat are the terms and conditions for custom printing at Rammero Prints?
Our terms and conditions govern the use of our custom printing services for t-shirts, mugs, bags, keychains, and other products. By placing an order, you agree to provide accurate information, ensure you own the rights to any designs or artwork you submit, and pay in full before production begins. We require design approval before printing, and all sales are final once production starts unless there's a manufacturing defect.
QDo I retain ownership of the designs I submit for custom printing?
Yes, you retain full ownership of any designs or artwork you submit to Rammero Prints for custom printing on t-shirts, mugs, or other products. By using our services, you only grant us a limited license to use your content for the sole purpose of printing your order. We will never use, share, or sell your designs for any other purpose without your explicit written consent.
QWhat payment methods does Rammero Prints accept?
We accept multiple payment methods for custom printing orders, including credit cards, debit cards, UPI, digital wallets (Google Pay, PhonePe, Paytm), and bank transfers for bulk orders. All payments must be completed in full before we begin production of your custom t-shirts, mugs, bags, or keychains. Prices are quoted in Indian Rupees (INR).
QWhat are the production timelines for custom printing orders?
Standard custom printing orders (t-shirts, mugs) take 3-5 business days for production. Bulk orders (50+ items) require 5-10 business days. Rush orders can be completed in 1-2 business days with additional fees. Delivery time is separate and depends on your location. Production starts only after payment confirmation and final design approval.
QWhat is Rammero Prints' quality assurance policy?
We are committed to delivering high-quality custom printed products. All items undergo quality checks before shipping. If you receive a defective product (faded print, physical damage, wrong item), contact us within 7 days of delivery for a replacement or refund. Minor color variations due to screen differences and slight positioning variations are normal in custom printing and not considered defects.
QCan I use copyrighted images or logos on my custom prints?
No, you must have legal rights or permission to use any images, logos, artwork, or text you submit for custom printing. Rammero Prints is not responsible for copyright infringement. We reserve the right to refuse any order containing copyrighted material (brand logos, celebrity images, movie characters) without proper licensing. You agree to indemnify us against any copyright claims related to your submitted designs.
QWhat is Rammero Prints' liability in case of issues with my order?
Our liability is limited to the amount you paid for the specific item in question. We are not liable for indirect, incidental, or consequential damages. We're not responsible for delays or damages caused by factors beyond our control such as natural disasters, courier delays, or government restrictions. For manufacturing defects, we offer replacement or refund as per our quality assurance policy.
QCan Rammero Prints change the terms and conditions without notice?
Yes, we reserve the right to modify these terms and conditions at any time. Changes become effective immediately upon posting on our website. We will notify users of significant changes via email. Your continued use of our custom printing services after changes are posted constitutes your acceptance of the modified terms. We recommend reviewing our terms periodically for updates.